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Friday, January 2, 2009

Troubleshooting Font Problems When Printing in MS EXCEL

If you are using screen fonts rather than printer fonts, you may experience incorrect printer output such as garbled print, truncated text, or missing characters. These problems may also be caused by specific printer drivers or incompatibility with a third-party font application.

How to Troubleshoot

First, ensure that the incorrect font output is visible in print preview. In many cases, when you see the same incorrect output in print preview, there is some font problem.

If your worksheet looks correct in print preview, this indicates that Microsoft Excel is sending the proper output to the printer and that the printing problem is occurring sometime after Microsoft Windows takes control of the print job. In this case, follow the steps for troubleshooting printing problems in the Microsoft Windows operating environment.

If your worksheet does not look right in print preview, the problem may be caused by incorrect printer information. To work around this problem, try changing to another printer driver and then switching back to the driver that you want to use.

If you are able to preview and print other worksheets with correct output, your worksheet may be damaged. Try copying your entire worksheet to a new worksheet and then retry printing:

1. Select the entire worksheet by pressing CTRL+SHIFT+SPACEBAR.
2. From the Edit menu, choose Copy.
3. From the File menu, choose New.
4. From the Edit menu, choose Paste and try to print your document again.

Either before or after trying the specific solutions in the sections that follow, try disabling any third-party soft font applications.

NOTE: Many of the third-party applications created for the Microsoft Windows operating environment have an enable/disable switch.

In addition, ensure that you are using the printer driver version appropriate for your version of Microsoft Windows. You can check this version number by choosing the Printers icon in the Microsoft Windows Control Panel:

• In Microsoft Windows 95, click the Start button, point to Settings, then click Printers. Click the desired printer with the right (secondary) mouse button. Choose the Details tab, and check your settings.
• In Microsoft Windows version 3.1, in the Printers dialog box, choose the Setup button and then choose the About button.

-or-
• In Microsoft Windows version 3.0, choose the Configure button. Next, choose the Setup button. In the Setup dialog box, choose about. The About dialog box displays your printer driver information.

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