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Monday, July 19, 2010

Office 2010 Beta Integration with Communicator R2

The recently released January 2010 update to the Communicator 2007 R2 client (version 3.5.6907.83) fixes some of the Outlook 2010 Beta integration issues on a 64-bit platform that are described below. It also fixed the MOC and Outlook 2010 integration error: ”There was a problem connecting the Microsoft Office Outlook. Outlook is not installed correctly. Repair or reinstall Outlook, and then update the personal information manager setting on the Personal tab in the Options dialog box.”

I have been trying Office Communicator 2007 R2 in different environments with the latest Microsoft Office 2010 Beta (announced at PDC in November 2009) and wanted to share my experiences. Outlook 2010 has deeper integration with Communicator functionality (see the Microsoft Office 2010 Beta Office Communicator 2007 R2 site for a good description of the new integration).

In a nutshell, the 32-bit version of the Office 2010 Beta integrated well with both Office Communicator 2007 R2 and the Live Meeting Conferencing Add-In.

The 64-bit version of Office 2010 Beta has some issues with Communicator 2007 R2 and the Live Meeting integration as described below.

Remember – only a 32-bit version of Communicator 2007 R2 and the Live Meeting Add-In is available today (which of course can be installed on an x64-bit O/S via WOW64). I have seen references to Office Communicator 2010 in relation to Office 2010 – I imagine this will have a 64-bit version available.

As a side note, as reported on Dec 16, 2009, it is looking like Office 2010 will not support Window XP 64-bit nor 64-bit Windows 2003.

Communicator Integration

Communicator R2 was able to get free/busy and Out-of-Office information for my Contacts, but I received the infamous “Outlook integration error” and my Presence was not being updated in conjunction with my 64-bit Outlook 2010 calendar. Outlook 2010 would also not display Presence or provide other Communicator integration functionality.

Details of the Outlook integration error were as follows: “There was a problem connecting to Microsoft Office Outlook. Outlook is not installed correctly. Repair or reinstall Outlook, and then update the personal information manager setting on the Personal tab in the Options dialog box”.

I also could not save my Communicator conversation history into Outlook 2010, and despite my best registry tweak attempts, I could not make it work.

Live Meeting Outlook Conferencing Add-In Integration

With Outlook 2010 the Meeting functionality (i.e. “Schedule a Meeting”) is available without installing the Live Meeting Conferencing Add-In. For good measure I tried installing it anyway. As with Communicator R2, everything installed and worked fine with the x32-bit version Beta of Office 2010. Also, installing the Add-In extended some meeting functionality – it made available a “Conference Call” toolbar button that which allows you to “Change meeting to an Office 2007 Communicator Call” as shown below:

OL2010 Conference Call

Trying to install the 32-bit version of the Live Meeting Conferencing Add-In with the 64-bit version of Office 2010 however produces the following error when you attempt to install it on a 64-bit o/s with the 64-bit version of Office 2010 Beta: “Please install Microsoft Office Outlook 2002 or higher and then try again. Note that Outlook 14 64 BIT IS NOT SUPPORTED”. Indeed in the Office 2010 Beta release notes it also says “Note that the 64-bit edition of Office is not compatible with 32-bit Office add-ins”.

Built-In Outlook 2010 Meeting Functionality

Here are some other notes about the meeting functionality in Outlook 2010 (and other Office 2010 applications):

  1. The “Meeting” functionality is more visible and accessible:
    1. Easily accessible via the Contact Card when you click or hover-over a contact (see the screen shot below).
    2. In an Outlook email, there is a “Meeting” button available in the toolbar.
  2. The Meeting details are auto-populated with the context from where the Meeting request was launched in Outlook (e.g. if a user launches the meeting request from an email recipient, the meeting subject is pre-filled with the email subject and the meeting participants are pre-filled with the email To: and Cc: fields).
Schedule a Meeting from a Contact Hover-Over Pop-Up



Source:- blog.insideocs.com
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